Road & Rail Services, Inc., a Louisville, Kentucky-based leading provider of rail related services in North America, was recently awarded the 2016 Customer Service Excellence & Partner- ship Award from CSX and its subsidiary TDSI. CSX is a leading supplier of rail-based freight transportation in North America. TDSI, a CSX Corporation subsidiary, offers additional vehicle-handling services through a network of automobile-distribution facilities, storage locations and facilities providing service to Eastern, Gulf and Southeastern ports.
This award was based on Road & Rail Services’ successful start-up and continued excellent performance on the new TDSI Talladega, Alabama automotive distribution center. Road & Rail Services was selected for its ability to deliver high-quality service to the CSX/TDSI team. Road & Rail Services was presented this award by CSX executives Frank Lonegro, Executive Vice President & Chief Financial Officer and Mike O’Malley, Vice President-Procurement & Supply Chain in Jacksonville, Florida in November 2016. Receiving the award from Road & Rail Services were Dennis Manns, Chief Commercial Officer and Brian Koontz, VP of Sales and Marketing.